Mediclinic Cape Gate notches up another quality award

Mediclinic Cape Gate notches up another quality award

Jacqui Stewart, CEO of COHSASA, presents Mediclinic Cape Gate’s four-year accreditation certificate to Hospital General Manager, Carol Defty, and heads of department.

There were celebrations recently when CEO of COHSASA, Jacqui Stewart, presented a four-year accreditation certificate to Mediclinic Cape Gate. It was the fourth time that this 164-bed multi-specialist hospital in Brackenfell in the northern suburbs of Cape Town had been accredited. This time the hospital achieved an enviable score of 98 out of a possible 100 points.

Recently a standalone day clinic was added to the complex, which operates as a sub-unit of the hospital with the sharing of managerial, administrative, and support functions. This hospital was also accredited at the August COHSASA Board Meeting, achieving a three-year accreditation award.

Jacqui Stewart with the Unit Heads of Mediclinic Cape Gate.

With the COVID-19 pandemic in the rear-view mirror and acknowledging that hospitals around the world have come through some demanding times Ms Stewart said, “You have proved to us that it isn’t about the survey. It’s what happens in-between. Our surveyors can see the depth of what you do: it’s not a superficial wallpapering exercise. This is about the reality of what you do every single day. That’s what patients should be looking for. I think patients should insist going to an accredited hospital because they are assured that standards are being met.”

Says Chief Operating Officer of Mediclinic, Dr Gerrit de Villiers, “The relationship between COHSASA and Mediclinic over the years has led to us implementing systems to ensure quality of care is delivered. This repeat accreditation supports the embedment of this in Mediclinic Cape Gate and across our Group. We value any contribution to ensuring the best clinical outcomes for our patients as part of a constant learning and improvement focus.”

Jacqui Stewart hands the accreditation certificate to (left) Carol Defty, General Hospital Manager of Mediclinic Cape Gate and (right) to Mari Esterhuizen, General Manager of the Mediclinic Cape Gate Day Clinic.

Mediclinic Louis Leipoldt receives a seventh COHSASA accreditation

Mediclinic Louis Leipoldt receives a seventh COHSASA accreditation

CEO of COHSASA, Jacqui Stewart, hands over the four-year accreditation certificate to Mediclinic Louis Leipoldt General Manager, Theresa Wilson (right), as senior staff of the hospital look on.

Unit heads of Mediclinic Louis Leipoldt in Bellville gathered this week to receive a seventh accreditation certificate from COHSASA.  This 189-bed acute hospital in the northern suburbs of Cape Town has now received its third four-year accreditation award. This signals that the facility has quality improvement principles deeply embedded in the DNA of daily hospital operations.

Receiving the Certificate, Hospital General Manager, Theresa Wilson (who has been at the helm for the past 11 years) said that the hospital benefitted from an external audit by COHSASA because it kept systems robust. It also provided an objective alert to issues that needed to be improved.

COVID-19 tested everyone to the limit

CEO of COHSASA, Jacqui Stewart, said that she had requested to present the certificate in person to acknowledge the hard work of frontline staff at Mediclinic Louis Leipoldt during the COVID-19 pandemic, which had tested everyone to the limit.

“It was such a difficult time for everybody. This accreditation certificate acknowledges everything you did during the Pandemic. It also recognises everything you continue to do for every patient that attends the hospital.  I think many people do not appreciate what the healthcare workforce went through – the nursing staff, the administration team, the cleaners –  everybody. Your perseverance under great stress is a great tribute to you all. COHSASA wants to acknowledge your commitment to quality. The fact that this is your seventh accreditation tells me that quality improvement is deeply embedded in your daily activities. It’s not just a tick box exercise for COHSASA surveyors but your operational habit. Well done to your whole team!” she said.

Mediclinic Louis Leipoldt will be a candidate for the proposed new Platinum Award from COHSASA. This will be for facilities that have received at least two four-year accreditation awards. Platinum hospitals will be further challenged to demonstrate that they have an environmental, social and governance (ESG) framework to assess business practices and performance on various sustainability and ethical issues and which focus on the patient journey.

Congratulations to all at Mediclinic Louis Leipoldt!

 

SAVE THE DATE…

SAVE THE DATE…

A Forum for Excellence: The 11th Quality Management & Patient Safety Conference

The forthcoming 11th Quality Management & Patient Safety Conference, scheduled for Thursday, 19 October at the Gallagher Convention Centre, serves as a forum where healthcare industry pioneers and leading experts will convene to present transformative ideas focused on strengthening healthcare resilience and sustainability in Africa.

With a theme that provocatively asks, ‘Where to from here? How to make resilience and sustainability our reality,’ the conference will delve into key topics such as the design and implementation of patient safety systems in teaching hospitals, the role of accreditation in driving sustainable improvement, as well as strategies to mitigate malpractice litigation and clinical negligence.

The event presents a holistic platform for healthcare professionals to navigate the future of healthcare resilience and sustainability in Africa. Under the insightful guidance of conference chair Jacqui Stewart, the agenda boasts a roster of eminent speakers including Prof. Ethelwynn Stellenberg, Dr. Lydia Okutoyi, and Lauren De Kock, among others.

Sessions will grapple with key topics such as implementing patient safety systems in teaching hospitals, the role of accreditation in driving sustainable improvement, and strategies to address malpractice litigation and clinical negligence. The day is structured to balance high-level presentations and dynamic panel discussions.

Delegates—ranging from hospital managers to quality coordinators—can anticipate actionable insights on achieving healthcare resilience, translating knowledge into on-the-ground strategies, and fostering meaningful change in quality management and patient safety. Beyond this, the event offers CPD awards, further elevating its value for healthcare professionals committed to lifelong learning and excellence.

“The Quality Management & Patient Safety Conference is a crucial event that will speak to the core issues around improving healthcare outcomes across Africa,” says conference chair Jacqui Stewart, who serves as CEO at The Council for Health Service Accreditation of Southern Africa (COHSASA).

Stewart’s experience in leading COHSASA to guide various hospitals in the region toward accreditation attests to her expertise in instituting strict quality and safety standards. Her insights will undoubtedly enrich the conference, offering attendees actionable strategies for achieving similar milestones in their own institutions.

Among the esteemed participants at the conference is Professor Ethelwynn Stellenberg, an Emeritus Associate Professor in the Department of Nursing and Midwifery at Stellenbosch University, and the National Chairperson of the South African Medico-Legal Association and a COHSASA board member.

Recently inducted into the prestigious ISQua Academy of Quality and Safety in Health Care, Stellenberg is renowned for her rigorous research into malpractice litigation in South Africa’s healthcare sector. Throughout a long and illustrious career, she has spearheaded initiatives aimed at enhancing healthcare quality, from elevating clinical standards to devising educational programmes for healthcare professionals. Her leadership and work have earned her global recognition for making tangible impacts, particularly in improving patient safety.

The keynote address will be given by Dr Sodzi-Sodzi Tettey from Ghana, Vice President, Global Delivery – Africa & Middle East at the Institute for Healthcare Improvement.  He is a board member of the International Society of Quality in Healthcare (ISQua), the global body that accredits external evaluation organisations., and a member of their Academy of Quality and Safety in Health Care.

Also presenting is Dr Lydia Okutoyi who is the Director of Healthcare Quality at Kenyatta National Hospital in Nairobi. She is the Founding President of the Society for Quality Healthcare Kenya and was recently inducted into the ISQua Academy of Quality and Safety in Health Care. Dr Okutoyi will delve into the intricacies of designing and implementing a patient safety system and culture in teaching hospitals.

Her talk will form part of the second of the day’s three sessions, themed around staff and patient safety. The session will conclude with an interactive Q&A panel and promises to elucidate the complexities and opportunities inherent in cultivating a safety-centric environment within healthcare settings.

Medical professionals in pursuit of a comprehensive learning experience, are invited to peruse the Medlab Laboratory Management Conference, which is collocated at Africa Health 2023.

With the clinical laboratory industry estimated as the fastest-growing sector in the SADC region and a diverse attendance from over 50 international countries, Medlab Africa 2023 is a nexus for business development, network expansion, and industry acumen and will be of immense value to medical professionals across a spectrum of roles, from clinicians to procurement managers.

The Medlab conference delineates a robust agenda in Laboratory Management, Clinical Pathology, and Anatomical Pathology – areas that could hold value for attendees of the 11th Quality Management & Patient Safety discussions. Both events will unfold at the Gallagher Convention Centre, combining to form more than the sum of their parts, and amplifying the depth and breadth of educational opportunities that Africa Health Conference Events offer.

Together the 11th Quality Management and Patient Safety event and the MedLab 2023 discussion trajectories constitute a profound and actionable landscape for knowledge sharing and professional advancement. Mark the date and seize this unparalleled opportunity to be part of shaping resilient and sustainable healthcare futures across Africa. With limited slots available, those interested in these symposia are encouraged to register promptly.

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A taste of its own medicine…

A taste of its own medicine…

Every four years COHSASA  – like all its clients undergoing the quality improvement and accreditation process – submits to being evaluated itself. This is conducted by the global authority – the International Society for Quality in Health Care External Evaluation Association (ISQuaEEA) – that monitors healthcare evaluators. ISQuaEEA confers on healthcare accreditors the standing and authority that they have the resources, means and capacity to credibly and reliably audit others.

It is a comprehensive, thorough and exhaustive process (so we know how our hospitals feel when we come along!) COHSASA has been consistently accredited (both as an organisation and its standards) without interruption since 2002.

Arriving in Cape Town this week to conduct the survey (in bitterly cold weather) were ISQua surveyors, Dr Hein Muller of the Netherlands and Jan Mackereth-Hill of the UK. Both are highly-trained and have conducted surveys around the world. The evaluation will wrap up on Friday when COHSASA will be notified whether it is to be accredited for the next four years and with suggestions on opportunities for improvement.

The survey is taking place at COHSASA’s Claremont office in Cape Town.

COHSASA Staff members (clockwise starting at the centre back): Cheryl Adams (Knowledge Management), Dr Hein Muller (ISQuaEEA surveyor), Jan Mackereth-Hill (ISQuaEEA Surveyor), Nadine Joubert (Databank Supervisor), Mtisunge Chiotha (Unit Head: ICT) and Noleen  Davids and Kefuoe Qwela:  Databank Helpdesk.

COHSASA appoints new board members

COHSASA appoints new board members

The Council for Health Service Accreditation of Southern Africa (COHSASA) has appointed two new members to its Board. They are Dr Brenda Kubheka and Dr Victor Litlhakanyane.

Welcoming the new Board appointments, Jacqui Stewart, CEO of COHSASA said:  “I am absolutely delighted to have two such consummate professionals join the COHSASA Board.  They bring a wealth of experience and expertise to complement the other directors.”

Newly appointed Chairperson of COHSASA, Mr. Nhlanhla  Nene, also welcomed the new appointments. “On behalf of the Board of COHSASA, I am pleased to welcome Dr Kubheka and Dr Litlhakanyane as new directors and thank them for being available to serve the organisation in its mission to support and promote quality health services. Their experience and passion in the sector will add tremendous value to COHSASA’s strategic objective into the future.”

Newly appointed member of the COHSASA Board Dr Kubheka, founder and Managing Director of Health IQ Consulting and a founder of Matched Media is a well-rounded healthcare, ethics and health services strengthening professional. She has worked in both the private and public sectors in South Africa and has a wealth of experience and knowledge in health service management, managed healthcare, public health, and healthcare ethics.

She began her career as an intern at Madadeni Provincial Hospital in Kwa-Zulu Natal and worked her way up the public sector healthcare ladder to be appointed as Chief Director of the Mpumalanga Department of Health.

However, interspersed with her work in the public sector, she was a Medical Advisor and Senior Operations Manager for hospital and pathology benefit management for  Medscheme Holdings. She also trained as a surveyor for COHSASA and lectured at Monash University (SA), University of Pretoria and the University of the Witwatersrand in health topics.

Her work experience includes occupying roles of a clinician, health services standards assessor,  advisor consultant, mentor, and entrepreneur, and working as a senior manager in managed healthcare, and an executive leader in provincial health services. She also serves in the HPCSA’s professional conduct committee.

Dr Kubheka’s diverse experiences and qualifications in medicine, business, media and policy have enabled her to engage locally and globally on these issues.

She is also a researcher with a special interest in patient safety, digital medicine, social justice, and bioethics. She has published opinion pieces and academic papers internationally and is considered a thought leader in issues relevant to the health profession, national agenda and global health issues.

Says Dr Kubheka, “As a health professional who has experienced healthcare as a patient, leader and an entrepreneur, and a health justice advocate, I bring a unique blend of experience and perspectives to my role as a Board Member of COHSASA in the context of African healthcare. I will play a pivotal role in repositioning and fostering the growth of the organisation by providing strategic direction, mobilising partnerships and promoting innovation while ensuring accountability to support a sustainable trajectory towards success. “I seek to forge collaborations that not only reposition the organisation but also create a lasting impact on the landscape of healthcare quality improvement in Southern Africa.”

Dr Victor Litlhakanyane

Dr Victor Letsoejane Litlhakanyane is a Radiation Oncologist and has been a leader, in both public and private sectors, in health care on the African continent for more than 26 years. Starting out as an intern at the Pelonomi Academic Hospital in the Free State Province of South Africa, he was appointed as a Registrar in the Department of Radiation Oncology where he was involved in teaching and research functions.

Dr Litlhakanyane was appointed Chief Director for the health service in the Free State Province in 1995 where he was responsible for the deracialisation and transformation of the health services.

In 2001, he was appointed as Superintendent General and Head of the Department of Health in the Free State province, managing 30 hospitals and more than 100 primary health clinics.

He has extensive experience in the private sector, being appointed as an Executive Director at Netcare, one of the largest private Health groups in South Africa in 2004. After leaving Netcare, he was managing director of several private companies and non-executive director and consultant at several private hospital groups. He is currently an Independent Non-Executive Chairman of Life Healthcare Group.

He started his academic journey with a MBChB from the University of KwaZulu-Natal and a Masters in Medicine (Clinical Oncology) from the University of the Free State in 1995. Soon after this he received the Oliver Tambo Fellowship in Health Leadership.

He has a  Master’s in Business Administration in Health Care from the University of Free State, a Certificate in Health Services Management from Clark Atlanta University in the USA and a Postgraduate Diploma in Health Management from the University of Cape Town. He has presented a number of papers at national and international conferences.

He was a Visiting Professor in the Faculties of Health Sciences and Economic Management Sciences at the University of the Free State and an Honorary Senior Lecturer at the Faculty of Health Sciences at Walter Sisulu University.

Dr Litlhakanyane is registered with the HPCSA as a medical practitioner and Radiation Oncologist. He was a Board Member of the Hospital Association of South Africa until 2011.

He is an Associate of The College of Radiation Oncologists of South Africa and served on the College Council for a number of years. He  is a Trustee of the Colleges of Medicines of South Africa, a member of the Free State University Council until 2004 and served on the WHO Patient safety panel for a number of years. He was a Trustee of the Health Systems Trust till October 2016.

Says Dr Litlhakanyane of his appointment,” I hope to contribute towards improved access to quality public and private health services, accredited in terms of evidence based international health quality standards, throughout the African continent.”

Botswana government hospital receives accreditation award

Botswana government hospital receives accreditation award

The Selebi-Phikwe Government Hospital, located in the Central District of Botswana has been accredited for a second time for  two years. Its first accreditation was from 2019 to 2021. This is a feather in the cap for the Botswana Department of Health and Wellness  which has committed itself to a process of accreditation since 2009.

Health facilities that have been accredited by COHSASA meet extremely rigorous international standards, signifying that patients attending these facilities can expect to receive safe, quality care. To see more about accreditation, look at www.cohsasa.co.za

COHSASA is a not-for-profit company (NPC) based in Cape Town. Here is the list of the latest accreditation awards conferred at a recent Board Meeting of COHSASA.

Name of Hospital Location Award Given
Mediclinic Cape Gate Cape Town, Western Cape Full Four-Year Accreditation
Mediclinic Cape Gate Day Clinic Cape Town, Western Cape Full Three-Year Accreditation
Mediclinic Louis Leipoldt Cape Town, Western Cape Full Four-Year Accreditation
Mediclinic Sandton Johannesburg, Gauteng Full Four-Year Accreditation
Northcliff Eye Centre Johannesburg, Gauteng Full Three-Year Accreditation
Reddington Multi-specialist Hospital Lagos, Nigeria Full Three-Year Accreditation
Selebi-Phikwe Government Hospital Selebi-Phikwe, Botswana Full Two-Year Accreditation

A COHSASA full accreditation award means that a healthcare facility has entered a demanding quality improvement programme and has been assessed against and complied with standards recognised by the International Society for Quality in Health Care External Evaluation Association (ISQua-EEA), the global body overseeing accreditation and quality improvement organisations in 70 countries around the world.

COHSASA itself is accredited by the ISQua EEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the ISQua EEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in quality improvement continues, awards of longer duration are given. A four-year accreditation award from COHSASA should signal to patients that a facility has sustained an excellent level of standards over a significant period of time.

All facilities that receive an accreditation award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

Selebi-Phikwe Town Council PIC: KEOAGILE BONANG

 

International academy honours Stellenbosch academic

International academy honours Stellenbosch academic

Profession Ethelwynn Stellenberg achieves international recognition

The most prestigious Academy in the field of quality and safety in patient care, The ISQua Academy of Quality and Safety in Health Care (IAQS), has welcomed two new members from Africa – Ethelwynn Stellenberg, Emeritus Associate Professor: Department of Nursing and Midwifery at Stellenbosch University and National Chairperson of the South African Medico-Legal Association. She is also a Board Member of COHSASA. The other new member from the continent of Africa is Lydia Okutoyi, Director of Healthcare Quality, Kenyatta National Hospital, Nairobi, and Founding President Society for Quality Healthcare Kenya. The Academy is an organisation that includes distinguished individuals who have made a significant contribution in the field of quality and safety in healthcare. The body is a touchstone, a mark of excellence of leadership within research, academia or service delivery in quality and safety, and is considered one of the highest honors that an individual working in this area can receive. Members of the Academy are elected in a strict nomination process by peers. Professor Stellenberg, although retired and living in the rural paradise of Betty’s Bay in the Western Cape, South Africa, is a busy person. Not only has she earned her stripes in the academic field of nursing science, but she continues to this day to  work in partnership with her alma mater, Stellenbosch University, to make a difference to the health of South Africans.

Conducting research into malpractice litigation

She obtained a competitive National Research Foundation (NRF) award to conduct malpractice litigation in nursing practice in South Africa. This research study included two master’s degree and one PHD student. By 2018 she had shown the problems contributing to malpractice litigation in private healthcare, and continued the same research in the public sector in 2020. Prof Stellenberg noted that the research found that statistically there was no difference in the clinical care offered in the private and public sectors which led to adverse events and consequently litigation. Similar problems contributed to malpractice litigation. Statistics that showed a country-wide lack of leadership and poor clinical standards in South African healthcare facilities galvanised Prof Stellenberg when she was a Board Member of the Office of Health Standards Compliance (OHSC), the South African body that oversees compliance with standards in its health facilities. Says Professor Stellenberg: “I served on the board of the OHSC for six years and I was shocked at the outcome of inspections of our health institutions. With no exception, all provinces are affected. A major problem was management and leadership – corporate governance and operational management.

Facilities were non-compliant

“All these facilities were critically non-compliant,” says Prof Stellenberg. “We discovered that at a particular clinic, if the registered nurse was absent from the clinic, the gardener was giving out medicines to patients! So, I obtained funds to build the capacity in leadership and management of operational nursing managers in primary health care in two provinces in 2018-2021. An accredited programme of 60 credits offered by Stellenbosch University was implemented in 2018. There were at least 30 students in a group, but this number was eventually increased to 40 students in one of the provinces. We discovered a wide range of issues: some of these students working at clinics did not even know how to use a stethoscope! “COVID-19 interrupted this ambitious project with other academics to build capacity but in 2021, the Eastern Cape came on board as well. “The Eastern Cape has very high litigation levels for medical malpractice, and in 2021 they wanted us to start the tutorials urgently. We designed a module on malpractice litigation/clinical negligence as part of the accredited programme in capacity building in leadership and management of nursing service managers and operational nurse managers. “We extended the programme to cover all levels of care, not just primary health care. Our group of four academics now taught 56 students from all over the Eastern Cape. A second group of 60 students, supported by Discovery Health, were registered in 2022. The programme included  40 hours of practical, a week of face-to-face teaching and four hours of online lectures for five months. The pass rates were very good (87%) and only a few did not complete the required work.

Four provinces now involved

“The Free State now wanted to join, even if there was no funding available. Their DOH said they would pay whatever the university charged. Four provinces are now involved in this training, and it is ongoing. A total of 60 students from the Free State will be registered in the programme.  There is every likelihood that the programme will be extended beyond nurses to all categories of hospital workers, depending on what they need to learn.” If that is not enough to keep Prof Stellenberg busy, she is also the National Chairperson of the South African Medico-legal Association (SAMLA). Of interest is the high rate of malpractice litigation in healthcare in South Africa which could be an astronomical expense if all cases went to court.  To reduce legal costs and avoid lengthy court cases, SAMLA has conducted a pilot study offering free mediation to 50 litigation cases involving the Gauteng Department of Health and 100 cases for the Road Accident Fund. “Mediation is saving millions of rand by avoiding court,” she says. “We are also working on a new foundation programme in medico-legal practice to teach healthcare professionals about the subject. All this is done online. The programme starts in August 2023.” Prof Stellenberg was a reluctant nominee for the ISQua Academy. She is modest.  Her actions to uplift the poor in the Western Cape would exhaust anybody else and her efforts are focused, principled and waste-free. For example, a school in Kuilsriver (a suburb on the northern edge of Cape Town) with many problems approached a Japanese shipping company for R50 000. Prof Stellenberg was asked for her opinion on how this potential donation could best be used. After a brief orientation of the issues, she immediately said the school needed a social worker paid for three years, with an office and all resources paid by the shipping company to sort out many of the schools underlying social problems. The school agreed, set up an office, employed a social worker, got the learners into numeracy and literacy projects, retrained retired teachers, and created a school environment where the learners received many prizes. “Their frowns turned to smiles. We need to prevent problems, not put our fires,” she says of the school project that cut across cultural barriers, economic barriers (the rich and poor worked together to create a better school) and racial barriers. This project – and many others like it including one at the West Coast fishing village of Paternoster which is now a popular tourist resort – earned Prof Stellenberg the University of Stellenbosch Rector’s Award for excellence in community engagement. For Prof Stellenberg there is no such thing as retirement: “My end will be the day my eyes close…” For more information on the ISQua Academy of Quality and Safety, see this link: https://isqua.org/resources-blog/blog/international-academy-of-quality-and-safety.html

Cure Day Hospitals take quality improvement seriously

Cure Day Hospitals take quality improvement seriously

It was cake for everyone at the Cure Day Hospital in Somerset West when COHSASA handed over a second three-year accreditation certificate to Carmen Bester, the Hospital Manager, and staff. And what a cake it was! Emblazoned with COHSASA and Cure Day Hospital logos, the large chocolate cake was eye-catching and delicious.

Ms Jacqui Stewart, CEO of COHSASA said that it was a pleasure to be handing out yet another accreditation award to Cure Day Hospitals which is making bold strides in the field of quality improvement and patient safety. Nine of the 11 Cure Day Hospitals are now in the COHSASA programme, which makes it one of the few private healthcare groups with the bulk of its hospitals committed to quality improvement and patient safety through accreditation.

Said Carmen Bester, ““ I’m delighted that Cure Day Hospital Somerset West has achieved its second consecutive three-year accreditation. At Cure Day Hospital Somerset West, we strive to provide a service of excellent standard, with respect and compassion, to our patients and the COHSASA programme assists us in achieving this goal.”

The hospital exterior

The Team responsible for implementing Accreditation

Hospital Manager, Carmen Bester, cuts the celebratory cake while CEO of COHSASA Jacqui Stewart looks on.

A very delicious and impressive cake!

Mediclinic Vergelegen shines in the quality stakes

Mediclinic Vergelegen shines in the quality stakes

Mediclinic Vergelegen is setting a pace for quality improvement, patient safety, and accreditation in Somerset West in the Western Cape. The hospital was handed its second 4-year accreditation certificate by the CEO of COHSASA, Ms Jacqui Stewart, this week. This is the hospital’s seventh accreditation award since receiving its first one in 1996. With such a long history of compliance with international standards, it is clear, said Ms Stewart, that Mediclinic Vergelegen has quality improvement deeply embedded in its DNA.

“It is part of what you do every day. I have come to the hospital to present the certificate, instead of sending it via courier, because I know that Mediclinic Vergelegen – like many other hospitals during the  COVID-19 pandemic – was operating at full stretch with staff working long hours. We at COHSASA wanted to pay tribute to your staff for going the extra mile and for using the standards to help get you through the pandemic.”

Hospital General Manager, Marquin Crotz said there was no doubt that adherence to standards had helped the hospital maintain its operational performance, even during the most critical time of the COVID-19 pandemic.

The Senior Management Team receive their second four-year accreditation award from COHSASA

Cure Day Bellville Hospital has a reason to celebrate

Cure Day Bellville Hospital has a reason to celebrate

Staff at Cure Day Hospitals Bellville gathered in the foyer in front of a colourful painting this week to celebrate receipt of their three-year accreditation certificate from the CEO of COHSASA, Ms Jacqui Stewart. Cure Day Hospitals is making great strides in the quality improvement game with nine of their eleven hospitals now in the COHSASA programme. This high percentage in the COHSASA quality improvement and accreditation programme signals that Cure Day Hospitals is an organisation that is is serious about providing safe and better care to their patients.

Receiving the certificate yesterday was Hospital Manager, Sr Ezette van Brakel who had high praise for COHSASA’s programme. The hospital has thirty-five full-time staff members, eighteen beds and a procedure room with four chairs. This is the third time Cure Day Hospitals Bellville has been accredited. They received their first accreditation award in 2017, second in 2019 (for three years) and the current award is valid until 2026.

COHSASA CEO, Jacqui Stewart (left) hands over the accreditation certificate to Sr. Ezette van Brakel, Hospital Manager of the Cure Day Hospital Bellville.

The Cure Day Hospitals Bellville Team that drove the accreditation process enjoys the moment of receiving its third COHSASA accreditation certificate.