The latest COHSASA accreditation awards

The latest COHSASA accreditation awards

Latest accreditations awarded by The Council for Health Service Accreditation of Southern Africa COHSASA (NPC)

 These are the latest accreditations that have been awarded by COHSASA. These awards signify that patients attending these facilities can expect to receive safe, quality care.

Name of Hospital Location Award Given
Cure Day Midstream Midrand, Gauteng, RSA 3 years Full Accreditation
Cure Day Wilgeheuwel Roodepoort, Gauteng, RSA 2 years Full Accreditation
Lily Hospitals Limited Warri, Nigeria 3 years Full Accreditation
Mediclinic Bloemfontein Free State, RSA 4 years Full Accreditation
Orapa Mine Hospital Orapa, Botswana 4 years Full Accreditation
St Nicholas Hospital – Campbell Branch Lagos, Nigeria 2 years Full Accreditation

A COHSASA accreditation award means that a healthcare facility has entered a rigorous quality improvement programme and has been assessed against, and complies with, standards recognised by the International Society for Quality in Health Care External Evaluation Association (IEEA), the global body overseeing accreditation and quality improvement programmes in healthcare organisations in 70 countries around the world.

COHSASA itself is accredited by the IEEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the IEEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in quality improvement continues, awards of longer duration are given. A four-year accreditation award from the Council should signal to patients that a facility has sustained an excellent level of standards over a significant period of time.

All facilities that receive an accreditation award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

The entrance of Cureday Hospitals Midstream which has been accredited by COHSASA

 

 

 

 

 

 

 

 

 

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Mediclinics in Cape Town receive accreditation awards

Mediclinics in Cape Town receive accreditation awards

Two Accreditation Certificates have been handed out to local Mediclinic hospitals in the past week. At a function in the boardroom of Mediclinic Constantiaberg on Wednesday March 23, 2022, the Hospital Manager, Henk Laskey, accepted a three-year accreditation certificate from CEO of COHSASA, Jacqui Stewart.

Five days later, on Monday March  28, Ms Stewart handed out a four-year accreditation certificate to the Mediclinic Cape Town Hospital Manager, Ms Rishdah Newton Johnson.

Handing over the certificate to Mediclinic Constantiaberg, Ms Stewart said that maintaining accreditation during a pandemic was especially demanding and staff at the hospital were to be commended for all their efforts. “You have been here every day despite all the difficulties and you have shown remarkable strength and team spirit. This award is well deserved: you have run more than a marathon.”

Hospital Manager, Mr Henk Laskey, congratulated all the staff on their efforts but drew special attention to the key driver of the accreditation programme, Karen Lategan, who is soon to retire. “We thank her for all her efforts with regard to the excellent work she has done for the COHSASA accreditation programme. It is sad that we are losing her many years of experience.” He also thanked the Head of Nursing, Thea Borckenhagen, for her quality improvement initiatives.

 

 

 

 

 

 

 

 

In the photo (from left): Thea Borckenhagen, Ms Jacqui Stewart, CEO of COHSASA, Mr Henk Laskey, Hospital Manager of Mediclinic Constantiaberg holding the COHSASA accreditation certificate and Karin Lategan, who spearheaded many of COHSASA activities at the hospital.

A Mediclinic Constantiaberg receptionist answers questions posed by independent COHSASA surveyors (from left) Dino Celeste, Joan Losper and Chioma Oghenetega. They happened to be training when the accreditation certificate was being awarded.

Latest hospitals to be accredited by COHSASA

Latest hospitals to be accredited by COHSASA

Latest accreditations awarded by COHSASA

At its meeting on February 18, 2022 the COHSASA Board ratified the decision of COHSASA’s Technical Committee to accredit the  facilities listed below. These accreditation awards signify that patients attending these hospitals can expect to receive safe, quality care according to the internationally recognised standards.

Cure Day Hospitals Fourways, Gauteng               Three Year Full Accreditation Award

International Hospital Kampala, Uganda               Three Year Full Accreditation Award

Mediclinic Cape Town, Western Cape                    Four Year Full Accreditation Award

Mediclinic Constantiaberg, Western Cape             Three Year Full Accreditation Award

Mediclinic Hermanus, Western Cape                     Four Year Full Accreditation Award

Mediclinic Medforum, Gauteng                               Four Year Full Accreditation Award

Mediclinic Morningside, Gauteng                           Four Year Full Accreditation Award

Mediclinic Tzaneen, Limpopo                                Three Year Full Accreditation Award

A COHSASA accreditation award means that a healthcare facility has entered a rigorous quality improvement programme and has been assessed against and complies with standards recognised by the International Society for Quality in Health Care External Evaluation Association (IEEA). This is the global body overseeing accreditation and quality improvement programmes in healthcare organisations in more than 70 countries around the world.

COHSASA itself is accredited by the IEEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the IEEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in quality improvement continues, awards of longer duration are given. A four-year accreditation award from the Council means that a facility has sustained an excellent level of standards over a significant period of time.

All facilities that receive an accreditation award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

 

Latest hospitals to be accredited by COHSASA

Latest hospitals to be accredited by COHSASA

Latest accreditations awarded by COHSASA

 The following facilities have been accredited by COHSASA signifying that patients attending these facilities can expect to receive safe, quality care.

Cure Day Hospital Erasmuskloof                  Full Accreditation – 3 years

Jwaneng Mine Hospital                                 Full Accreditation – 4 years

Mediclinic Victoria                                         Full Accreditation – 3 years

A COHSASA accreditation award means that a healthcare facility has entered a rigorous quality improvement programme and been assessed against, and complies with, standards recognised by the International Society for Quality in Health Care External Evaluation Association (IEEA), the global body overseeing accreditation and quality improvement programmes in healthcare organisations in 70 countries around the world.

COHSASA itself is accredited by the IEEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the IEEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in improving quality continues, awards of longer duration are given. A four-year accreditation award from the Council should signal to patients that a facility has sustained an excellent level of standards over a commendable period.

All facilities that receive an accreditation award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

The following facilities have recently had remote surveys (called Interim Surveys) to check whether standards are being maintained halfway through an accreditation award and COHSASA is pleased to report that they have maintained standards:

Clinix Botshelong–Empilweni Private Hospital in Vosloorus

Clinix Dr SK Matseke Memorial Hospital in Diepkloof

Cure Day Hospital Bellville

Cure Day Hospital Somerset West

Life Kingsbury Hospital in Kenilworth, Cape Town

Mediclinic Kloof

Mediclinic Louis Leipoldt in Cape Town

Mediclinic Sandton

Mediclinic Vergelegen in Somerset West

Roman Catholic Hospital in Windhoek, Namibia

Due to the COVID19 pandemic, COHSASA has had to change its implementation model to include hybrid evaluation surveys. This means that only one surveyor is onsite while two surveyors connect remotely from Cape Town

Improving health quality in Africa

Improving health quality in Africa

An integrated approach required 

Jacqui Stewart, CEO of COHSASA

The global commitment to reach the Sustainable Development Goals by 2030 include providing high-quality promotive, preventive, curative, rehabilitative, and palliative health services to all communities.

However, a recent joint global report by the World Health Organisation, the Organisation for Economic Co-operation and Development, and the World Bank Group, found that quality of care, particularly in low- and middle-income countries, is suboptimal and that, in several African countries, accurate diagnoses are made in some cases, as little as a third of the time, and clinical guidelines for common conditions are adhered to less than 45% of the time.

With an average of just one doctor to every 10 000 people in Africa, the lack of human resources contributes significantly to the challenges in delivering quality care to patients.

Jacqui Stewart, CEO of The Council for Health Service Accreditation of Southern Africa NPC (COHSASA) believes that issues of quality should take centre stage on health policy reform agendas and that aid funders could play an important role in assisting governments to drive cohesive quality programs. She adds that good resources, such as the WHO Toolkit on implementing a policy strategy, already exist but are not always implemented effectively.

Stewart adds that COHSASA, the only internationally accredited quality improvement and accreditation body for healthcare facilities in sub-Saharan Africa, sets quality standards which cut across the entire facility and empowers healthcare facility personnel to bring about improvements and meet standards through their own efforts.

“Accreditation is a marathon, not a sprint.  Good quality and safety standards must be holistic and integrated across all levels and departments of a healthcare facility in order to result in better patient care,” she says.

Dr Lydia Okutoyi, Obstetric Gynecologist at Kenyatta National Hospital in Nairobi and speaker at this year’s Africa Health Conference, believes that child and maternal health are a good indicator of the quality of care within a country’s health system.  She says that, while there has been some progress on the continent, there is still an unnecessary high burden of maternal mortality from preventable conditions, such as obstructed labour, sepsis, and abortion-related conditions.

Dr Okutoyi adds that improving quality and outcomes must be  a holistic effort that includes empowering women to know when to seek care. Respectful care is another key factor in providing quality and safe care.

“Respectful care means not only care that is technically correct but must also enable the mother to feel safe through, for instance, applying good hygiene standards,” says Dr Okutoyi.

Both experts believe that communities can and do play a significant role in improving the quality and safety of care.  In obstetric care, this could mean educating birth attendants or doulas on the danger signs during pregnancy, the importance of ante-natal care for the mother, or the establishment of ‘waiting homes’ close to a health facility for women who live in remote areas.

Stewart believes that by including quality and standards education at undergraduate level for all healthcare professionals, these principles would be inculcated into the health system and in turn would assist in bringing about system-wide positive change.

Both Jacqui Stewart and Dr Lydia Okutoyi will address delegates at the 9th Quality Management & Patient Safety conference, which features prominently on this year’s Africa Health Exhibition and Conference programme.

This day-long session will be held in partnership with COHSASA and will include topics such as:

  • What is happening in Africa – An overview of interventions and strategies to bridge Reflecting on competing priorities for quality improvement in the African context
  • Leading institutional change – Driving safety and quality measures in a Kenyan tertiary care training institution
  • Reflecting on opportunities and quick wins for patient safety in Africa today
  • COVID19 resiliency at the frontline
  • The role of standards, regulation and accreditation in quality and safety
  • Leadership for quality at all levels

Issued by HWB Communications Pty Ltd on behalf of Africa Health.

ABOUT AFRICA HEALTH

  • Africa Health is organised by the Informa Markets’ Global Healthcare Group. The event brings you a new and improved online experience like never before. Africa Health now means more online meaningful meetings, more relevant content and more productive use of your time.
  • The event will host 14 CPD accredited conferences that are aimed at bridging the gap in medical knowledge by providing the very latest insights into cutting-edge procedures, techniques and skills.
  • For more information, visit https://www.africahealthexhibition.com/en/home.html
  • Media queries and requests for attendance accreditation can be addressed to Martin Slabbert on 079 500 1503 or martin@hwb.co.za

 

Hats off to Mediclinic Milnerton!

Hats off to Mediclinic Milnerton!

 Proud members of the team at Mediclinic Milnerton accept the COHSASA 4-year accreditation certificate from Jacqui Stewart, CEO of COHSASA.  With her are facility Manager, Anne Marie Nortje and Rehana Olivier.

Despite the hardships imposed by the COVID19 pandemic, Mediclinic Milnerton has been awarded a four-year accreditation by COHSASA signifying that the healthcare facility has achieved a high level of excellence.

A COHSASA accreditation award means that Milnerton Mediclinic has entered a rigorous quality improvement programme and been assessed against, and complies with, standards recognised by the International Society for Quality in Health Care External Evaluation Association (IEEA), the global body overseeing accreditation and quality improvement programmes in healthcare organisations in 70 countries around the world. COHSASA itself is accredited by the IEEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the IEEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in improving quality continues, awards of longer duration are given. A four-year accreditation award from the Council should signal to patients that a facility has sustained an excellent level of standards over a commendable period.

All facilities that receive an accreditation award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

The following facilities have recently had remote surveys (called Interim Surveys) to check whether standards are being maintained halfway through a four-year accreditation award and COHSASA is please to report that they have maintained standards:

Mediclinic George/Geneva

Mediclinic Hoogland

Mediclinic Kimberley

Mediclinic Panorama

Mediclinic Paarl

Mediclinic Pietermaritzburg

Mediclinic Welkom

Mediclinic Windhoek

Nigeria LNG Hospital

Due to the COVID19 pandemic, COHSASA has had to change its implementation model to include hybrid evaluation surveys. This means that only one surveyor is onsite while two surveyors connect remotely from Cape Town.

 

 

First COHSASA accreditations using “hybrid” surveys

First COHSASA accreditations using “hybrid” surveys

The first hospital to be accredited by COHSASA using a “hybrid” model (remote surveys included in the implementation of the programme) has received a three-year award. This is the Lady Pohamba Private Hospital in Windhoek, Namibia. The second hospital to achieve a three-year accreditation by this method is the Arwyp Medical Centre in Kempton Park, Gauteng. Both hospitals  were delighted to receive news of their achievement this week.

A remote survey, increasingly being used by healthcare accrediting agencies in a COVID19 world, means that  –  where feasible and accurate  –  surveyors will review compliance issues in hospitals on Zoom (or other digital platform) with the assistance of at least one surveyor physically on site. The development has come about due to travel and social distancing restrictions imposed by the pandemic.

A COHSASA accreditation award means the healthcare organisations have entered a rigorous quality improvement programme and have been assessed against and comply with standards recognised by the International Society for Quality in Health Care External Evaluation Association (IEEA), the global body overseeing accreditation and quality improvement programmes in healthcare organisations in 70 countries around the world.

COHSASA itself is accredited by the IEEA as are its standards. COHSASA is the only accrediting body for healthcare facilities in Sub-Saharan Africa recognised by the IEEA.

Healthcare facilities that initially enter the programme and meet standards are awarded two-year accreditations and as the journey in improving quality continues, awards of longer duration are given. A four-year accreditation award from the Council should signal to patients that a facility has sustained an excellent level of standards over a commendable period. All facilities that receive an Accreditation Award must undergo an interim survey halfway through the period to ensure that standards are being maintained.

It is thus possible to safely assume that both the Lady Pohamba Hospital in Windhoek, Namibia and the Arwyp Medical Centre in Kempton Park, Gauteng are well on their way to achieving consistent safe and high levels of care.

The Arwyp Medical Centre in Kempton Park, Gauteng.

 

 

 

COHSASA elects new leaders

The Council for Health Service Accreditation of Southern Africa (COHSASA) has elected a new Chairperson and Vice-Chairperson to lead the organisation.

The new Chairperson is Dr Bradley Beira (MTechC (Chiro), ICSSD, BCom Law (Unisa), LLM (UK), a corporate advisor with many years of international and South African board and executive experience.  Dr Beira, Managing Director of the Advisory Group, has expertise in the application of a risk-managed approach to compliance, governance and legal and regulatory frameworks. He is the Chairperson of Safe Surgery South Africa, Chairperson of Hospice Wits and a corporate advisor to the South African Medico-Legal Association. 

 

Dr Bradley Beira, newly elected Chairperson of COHSASA.

Dr Bradley Beira, newly elected Chairperson of COHSASA.

Commenting on his election, Dr Beira said, “I have been passionate about the healthcare experience for 35 years. I recognise that access to quality healthcare involves many people – patients and their families; practitioners and their support colleagues; people supporting the medical technology and device industry; medical funders and legislators. Promoting ongoing and continuous improvement in care quality – and the experience related to accessing quality health care – takes coordinated and selfless effort from everyone in every sector of the health industry.

 

Full spectrum of health care

“I have had the privilege of working across the full spectrum of health care: private practice, health risk, in the non-profit space, with health insurers and funders and as a medicolegal advisor. I have also had the privilege of collaborating with remarkable people to positively influence the ongoing journey towards the highest quality health services for the widest number of users.

“It was with great pleasure that I accepted an appointment as a Board member of COHSASA in 2020 and it is my honour to serve as Chairperson of the Board as of 2021.”

 

Mr Nhlanhla Nene, the newly elected vice-Chairperson of COHSASA

Mr Nhlanhla Nene, the newly elected vice-Chairperson of COHSASA

The newly elected Vice Chairperson is Mr Nhlanhla Nene, the former Minister of Finance in South Africa

 

Mr Nene, who was appointed as Minister of Finance in 2014 in South Africa and re-appointed in 2018, holds several non-executive board memberships, Chair and advisory positions including with the Thebe Investment Corporation, Arise BV, the Empact Group, Grobank and GroCapital Boards of Directors. 

 

 

Student Activist

He was a student activist in the 70s and served as a shop steward at the Metropolitan Life Insurance Company during the first industrial action in the financial sector under the banner of SACCAWU. He gradually rose through the ranks of the ANC holding various leadership positions.

He was elected as a local government councillor in the first democratic municipal elections in 1996 and elected to the National Assembly as an MP in 1999.

Mr Nene has a B Com (Honours) degree from the University of Western Cape. He is an Honorary Adjunct Professor at the University of the Witwatersrand Business School and serves as resource person in the Harvard Ministerial Leadership Program, held annually at Harvard School of Public Health.

Said Mr Nene on his appointment as vice-Chair: “l am truly humbled by this election to the position of vice-chairperson, less than two years since joining COHSASA. During this short period, I have been immensely impressed with the work that the organisation is doing in the accreditation of health services in Southern Africa and beyond.

COHSASA standards become the norm

“My understanding of the challenges and quality requirements in the sector has been enhanced and I look forward to a time when the quality standards COHSASA promotes become the norm both in the private and public health facilities. I believe that working together with other health standards authorities we can achieve quality, patient safety and universal health care for our communities in the region and continent. “

CEO of COHSASA, Ms Jacqui Stewart, thanked outgoing Chairperson and vice-Chairperson, Ms Sharon Slabbert and Professor Gert van Zyl, for their outstanding contribution to COHSASA. She said both had contributed enormously to the well-being of the organisation in their years of service. Both will remain on the Board.

COHSASA QI Manager awarded prestigious ISQua Fellowship

COHSASA QI Manager awarded prestigious ISQua Fellowship

Dr Leonard Londa, COHSASA Quality Improvement Manager in deep discussion with colleages at the ISQua conference in Cape Town, South Africa in 2019.

 

COHSASA is pleased to announce that its Quality Improvement Manager, Dr Leonard Londa, has been awarded an International Society for Quality in Health Care (ISQua) Fellowship Certificate.

ISQua is a driver of improvement and implementation of change in the healthcare systems across the globe.

The Fellowship, which takes a year to complete, is a continuing education programme for healthcare professionals and affords an opportunity to share global knowledge on topics such as:

  • Leading for Quality and Safety
  • Person-centred Care
  • Patient Safety
  • Health Information Technology
  • External Evaluation Systems
  • Quality and Safety in Resource Challenge Countries.
  • Patient excess readmission in the hospital.

The Fellowship offers the healthcare professional a chance to be part of a vibrant global community continuing to learn about quality improvement and patient safety, sharing such learning with peers and be empowered by the knowledge.

Says Dr Londa of the benefits of the Fellowship: “The followship programme provided me with deeper clarity about the impact that I would like to make in healthcare industry and the legacy that I would like to leave.”

“It has made me set goals to expand my interactions and get involved in the quality improvement and patient safety network space. I would like to apply the methods and tools I have learnt in my daily work in my organisation and in the public domain. This would involve assisting healthcare facilities and systems with capacity building in quality improvement processes to actively prepare them for the future and changing demographics.”

Continuing the good news, Dr Londa has been informed that the abstract he submitted on behalf of a team of authors from COHSASA, Kamuzu Central Hospital and the Ministry of Health, and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) in Malawi has been accepted as an oral presentation at the ISQua Conference in Florence in July.

The abstract is entitled: A case study on the impact of a risk management programme implemented at a tertiary hospital in Malawi over a period of six years (2013 – 2019)”.

The abstract was described by one member of the scientific programme committee as being “a very relevant abstract inspiring improvement in low- and middle-income countries that are facing huge constraints to patient safety initiatives.”

 

 

NEW STANDARDS ENSURE QUALITY OF LOCAL PALLIATIVE HEALTHCARE SECTOR

NEW STANDARDS ENSURE QUALITY OF LOCAL PALLIATIVE HEALTHCARE SECTOR

In a significant step forward for South Africa’s palliative healthcare sector, late last year saw the fourth edition of the Standards for Palliative Healthcare Services being recognised internationally and accredited for four years by the global authority on standards development and assessment. This is the International Society for Quality in Health Care’s External Evaluation Association (IEEA). read more…