COHSASA is running a series of practical workshops in 2015 on improving the care pathway for patients and improving the delivery of safe and quality healthcare by facilities. After its successful workshop in April and with the July workshop rapidly filled up, COHSASA will host the third workshop on Quality Improvement from August 25-27 2015 at the COHSASA head office in Pinelands, Cape Town, South Africa.  

The three-day training course will include, among others, the following topics:

Day 1 General Quality Principles and Tools

  • Introduction to and History of Quality Management
  • Healthcare Quality Today
  • System and organisational aspects of quality and safety
  • A spectrum of approaches and methods to Quality Improvement: people, materials and methods  
  • Quality Improvement Models
  • Quality Improvement Tools and Techniques
  • Collecting, presenting and analysing data and information

Day 2 Risk Management

  • Monitoring and reporting systems to measure and reduce risk and improve quality
  • Risk Assessment principles and methodology
  • Incident reporting and adverse event management 
  • Clinical indicators and clinical audits

Day 3 Root Cause Analysis

  • Root Cause Analysis- a quality improvement essential tool.

The workshops will provide attendees with the knowledge, the tools and the templates to implement various quality improvement projects and processes in their health institutions. They will be from 8.30am to 4 pm daily.

Cost: R3000 (Exc. VAT) per delegate for the Quality Improvement Workshop. Delegates will be responsible for their own travel and accommodation costs.

PAYMENT DEADLINE: August 14 2015
Registration and payment:
Telephone: 021 531 4225

Further information:

Further Upcoming workshop topics:
Healthcare Organisational Risk Management
Infection Control Risk Assessment
Emergency Preparedness
Adverse Incident Reporting
Clinical Audit
Medication Errors
Morbidity-Mortality Investigations
Medical Equipment Maintenance